Privacy Policy

1. Who We Are

Baynex Consultancy ("Baynex") is a business consultancy based in Dubai, UAE. We are committed to protecting your personal information in accordance with the UAE Federal Law No. 45 of 2021 on Personal Data Protection (PDPL) and applicable regulations.

2. Information We Collect

We collect information you provide directly to us, including:

• Name, email address, phone number when you contact us or fill in forms.
• Company name, business type, and service requirements.
• Appointment booking details (date, time, preferred service).
• Business documents required to deliver our services (provided during onboarding).

We also collect usage data automatically when you visit baynex.ae, including IP address, browser type, pages visited, and time spent on pages — through analytics tools.

3. How We Use Your Information

We use the information we collect to:

• Respond to enquiries and deliver the services you request.
• Send appointment confirmations and service updates.
• Send relevant business information, newsletters, or promotional content (with your consent).
• Comply with UAE legal and regulatory obligations.
• Improve our website and services.

4. Email Communications

When you submit an enquiry or book an appointment via our website:

• You will receive an automated confirmation email acknowledging your enquiry or booking.
• Our team at info@baynex.ae will receive a notification of your enquiry with your details.
• We will respond to your enquiry within one business day.

You may opt out of marketing communications at any time by clicking "unsubscribe" in any email or by contacting us directly.

5. Data Sharing

We do not sell or rent your personal data. We may share your information with trusted third-party service providers (e.g., email service providers, cloud platforms) who assist in delivering our services, under strict confidentiality agreements. We will disclose personal data if required by UAE law or a valid legal process.

6. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. Our website uses SSL encryption. However, no data transmission over the internet is completely secure.

7. Data Retention

We retain personal data for as long as necessary to fulfil the purposes described in this policy, or as required by UAE law. Client financial and business records are retained for a minimum of 5 years as required by UAE accounting and tax regulations.

8. Your Rights

Under UAE data protection law, you have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your data (subject to legal retention requirements).
• Withdraw consent to marketing communications at any time.

To exercise any of these rights, contact us at info@baynex.ae.

9. Contact Us

For any privacy-related queries or requests: